(Photo: Davor Javorovic/PIXSELL) (Photo: Davor Javorovic/PIXSELL)

The DZS conducted a phone survey on the use of information and communication technologies in 2019, covering 2,700 persons aged 16-74.

Of the households which did not have internet access in 2019, 66 percent said the reason was that they did not need it; 46 percent said they did not know enough about it; 36 percent cited the high cost of the service; while 3 percent said broadband coverage was not available at their location.

Of the 81 percent of households which have internet access, all were equipped with broadband, a slight boost over 2018. Seventy percent of respondents said they access the internet on their mobile devices, up four percent on the year.

Online shopping is also on the rise, by 10 percent from last year, with 45 percent of respondents saying they bought items online. As in previous years, they mainly bought clothes, sports equipment, household necessities, electronics, and cameras.

Source: HRT